📄️ Campaigns Overview
Campaigns are the core unit of work in Outreach. Each campaign packages together a set of recipients, a message template, a delivery channel, and an execution lifecycle. This page explains the fundamental concepts and how campaigns work.
📄️ Creating a Campaign
Campaigns are created through a multi-step wizard that guides you through setting up your campaign name, delivery channel, contacts, and message template. This page walks through each step in detail.
🗃️ Contacts
2 items
🗃️ Templates
2 items
📄️ Running a Campaign
Running a campaign begins the message sending process. This page covers the run rules, the disclaimer, what happens during execution, and how to stop a running campaign.
📄️ Monitoring and Messages
Once a campaign has been created or run, you can monitor its progress, view individual message statuses, retry failures, and export data. This page covers the campaign detail view and message management features.
🗃️ Reporting
2 items
📄️ Editing a Campaign
Existing campaigns can be edited to update message content and sender settings. The edit wizard uses the same step-by-step structure as the create wizard, but certain fields are disabled to preserve data integrity.
📄️ Campaign and Message Statuses
Outreach uses a defined set of statuses to track the lifecycle of campaigns and individual messages. Understanding these statuses helps you monitor progress, diagnose issues, and know when action is needed.
📄️ Terms and Conditions
Before any campaign can be run, the user launching the campaign must read and accept a disclaimer. This page explains what the disclaimer covers and why it exists.