Reporting Guides

Guides for accessing delivery reporting and analytics for SMS and email campaigns.

📄️ SMS Reporting

Outreach provides real-time delivery tracking for SMS campaigns within the platform. For deeper analytics, historical reporting, and delivery diagnostics, SMS reporting is available through the Twilio Console.

📄️ Email Reporting

Outreach provides real-time delivery tracking for email campaigns within the platform. For deeper analytics, historical reporting, and deliverability diagnostics, email reporting is available through the SendGrid dashboard.